Privacy Policy 

Effective Date: January 16, 2025

Introduction

At Grand Design Bath (“we,” “us,” or “our”), we are committed to protecting your privacy and personal information. This Privacy Policy (“Policy”) describes how we collect, use, disclose, and protect your personal data when you visit our website at https://granddesignbath.com/ (the “Website”) and interact with our services. This Policy applies to all users of our Website and services. By accessing our Website, using our services, or making a purchase, you agree to the terms of this Policy. If you do not agree with this Policy, please do not access or use our Website.

1. Definitions

  • “Personal Data” refers to any information relating to an identified or identifiable natural person. This includes, but is not limited to, your name, address, email address, phone number, payment details, IP address, and browsing behavior.

  • “Website” refers to https://granddesignbath.com/

  • “Services” refers to all services offered by Grand Design Bath through its Website, including the sale of electronic products.

  • “User,” “you,” or “your” refers to any individual accessing or using the Website or our services.

  • “Grand Design Bath,” “we,” “us,” or “our” refers to Grand Design Bath, located at 201 Yacht Club Dr, Niceville, Florida (FL).

  • “Policy” refers to this Privacy Policy.

  • “Third-Party” refers to any entity other than Grand Design Bath and its employees or agents.

2. Information We Collect

We collect the following types of information:

  • Information You Provide Directly:

    • Account Information: When you create an account, we collect your name, email address, password, and other relevant contact details.

    • Order Information: When you make a purchase, we collect your billing address, shipping address, payment information (credit card number, expiration date, CVV), and purchase history.

    • Communication Information: When you contact us via email or phone, we collect your name, email address, phone number, and any other information you provide.

    • Optional Information: You may also choose to provide us with optional information such as your birthdate, demographic data, and preferences.

  • Information Collected Automatically:

    • Usage Data: We collect data about how you use our Website, including the pages you visit, the products you view, your search queries, the time you spend on our site, and your browsing behavior.

    • Device Information: We collect information about the device you use to access our Website, including your IP address, device type, browser type, operating system, and mobile network information.

    • Log Data: Our servers automatically record information when you use our Website, including your IP address, the date and time of your requests, and how you interact with our site.

    • Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences. These technologies help us analyze usage, improve our services, and personalize your experience. You have the ability to manage your cookie preferences through your browser settings, however, limiting them may hinder some functionality of our website.

  • Information from Third Parties:

    • Payment Processing: We utilize third-party payment processors to handle your payment information. These processors have their own privacy policies. We do not store your credit card information on our servers.

    • Analytics: We may use third-party analytics services (e.g., Google Analytics) to track and analyze Website usage. These services may collect data about your interaction with our Website.

    • Marketing Partners: We may receive information from our marketing partners, such as email addresses or demographic data, that assist us in serving you more relevant advertisements.

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services:

    • Processing your orders, including fulfilling orders, shipping products, and handling payments.

    • Managing your account, providing customer support, and responding to your inquiries.

    • Communicating with you about your orders, account updates, and other service-related information.

  • To Improve and Personalize Your Experience:

    • Analyzing Website usage to improve the functionality, design, and content of our Website.

    • Personalizing your experience by providing relevant product recommendations and targeted content.

    • Conducting research and analysis to better understand user needs and preferences.

  • To Communicate With You:

    • Sending you promotional emails, newsletters, and other marketing communications, where you have provided your consent or where permitted by law.

    • Sending you transactional emails, such as order confirmations, shipping notifications, and password reset requests.

  • To Protect Our Legal Interests:

    • Preventing fraud and unauthorized activities.

    • Complying with legal obligations, such as tax reporting or responding to legal requests.

    • Protecting our rights, property, and the safety of our users.

4. How We Share Your Information

We may share your information with the following types of entities:

  • Third-Party Service Providers: We share information with third-party service providers who help us operate our business, such as:

    • Payment processors to facilitate payments.

    • Shipping companies to deliver your orders.

    • Email marketing platforms to manage email communications.

    • Cloud storage providers to host our data.

    • Analytics providers to help us understand how you use our website.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a third party as part of the transaction. We will notify you of any such transfer.

  • Legal Compliance: We may disclose your information to government authorities, courts, or other law enforcement bodies if required by law, court order, or subpoena.

  • Affiliates and Subsidiaries: We may share information with our affiliates or subsidiaries to help us deliver products and services efficiently.

  • With Your Consent: We may share your information with third parties when you give us explicit consent to do so.

  • Aggregate or Anonymized Data: We may share aggregate or anonymized data that does not directly identify you with third parties for research, marketing, or other purposes.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior.

  • Cookies: Cookies are small text files that are stored on your device when you visit our website. We use cookies to:

    • Authenticate your login details to improve your experience

    • Track your preferences, personalize your experience, and save your settings.

    • Analyze Website usage and help us improve our website.

    • Provide targeted advertisements.

  • Web Beacons: We use web beacons (also known as pixel tags) to collect information about your interactions with our emails and other online content.

  • Third-Party Tracking: We may use third-party tracking technologies, such as Google Analytics, to collect information about your browsing behavior.

  • Cookie Management: You can manage your cookie preferences through your browser settings. You can choose to block or delete cookies. Please note that blocking or deleting cookies may limit certain functionality on our Website.

6. Data Security

We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. These measures include:

  • Using secure servers, strong firewalls, and encryption techniques to protect your payment and personal information.

  • Regularly monitoring our systems for potential vulnerabilities.

  • Limiting access to your information to only those employees and service providers who need it to perform their job functions.

  • Ensuring our service providers have adequate security practices to protect your information.

  • Regular staff training to keep all our staff informed of data privacy and security policies.

7. Data Retention

We retain your personal information for as long as is necessary for the purposes outlined in this Policy, unless a longer retention period is required by law.

  • We retain your account information as long as your account is active.

  • We retain order history information for a period required by our accounting obligations.

  • We retain your information as long as necessary to respond to any complaints, or legal disputes.

8. Your Rights

You have certain rights regarding your personal data:

  • Access: You have the right to access the personal information we hold about you.

  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.

  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.

  • Objection: You have the right to object to the processing of your personal information for marketing purposes.

  • Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.

  • Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at info@granddesignbath.com. We will respond to your request within a reasonable timeframe.

9. Children’s Privacy

Our Website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at info@granddesignbath.com, and we will take steps to delete that information from our systems.

10. Cross-Border Data Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence. We take steps to ensure that such transfers comply with applicable data protection laws.

11. Third-Party Websites

Our Website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of these third-party websites. We recommend you read the privacy policies of these websites to understand how they collect and use your information.

12. Changes to This Policy

We reserve the right to change this Policy at any time. Changes will be effective immediately upon posting to our Website. We encourage you to review this Policy periodically for updates. Your continued use of the Website following the posting of any changes constitutes acceptance of those changes. If any material changes are made to how we handle your personal information, we will give you notice of those changes.

13. Contact Us

If you have any questions or concerns about this Policy, please contact us at:

Grand Design Bath

201 Yacht Club Dr
Niceville, Florida (FL)
Phone number: (850) 678-7570
Email: info@granddesignbath.com
Website: https://granddesignbath.com/